FAQ

Do it yourself hosting (per site):

We provide techincal support on hosting related questions. But, you rely on your own knowlegde of Backdrop CMS and what you can find on the internet, as well as the resources we provide to the general public or our monthly classes (extra charge). 

  • $49 / Quarter
  • $175 / Year

Hosting with Support (per site):

We are also available to answer your Backdrop CMS and website related questions via email, slack channels, zoom office hours, and limited one on one zoom appointments. 

  • $45 / Month 
  • $120 / Quarter
  • $450 / Year  

Hosting with support includes:

  • SSL certificates
  • Site monitoring
  • Email support
  • Weekly drop-in office hours (Zoom)
  • Community slack channel
  • Free participation in any of our online classes or trainings
  • 1 (1 on 1) zoom consultation per year

As part of this hosting plan, users are limited to a select group of modules that we have tested and are confident we can support. If you would like access to module or theme that is not on this list, ask and we'll evaluate whether or not it makes sense to add to this package. If you need unlimited access to modules, chat with us for options.

In addition to all the important features included in Backdrop CMS core, here are some of the modules currently available in our hosted plan:

See the complete list. 

We will add additional modules to this package as needed. What would you like to see included?

Email Support 

Our email support desk is free for those with a support plan. We'll answer "how to" questions and point you in the right direction to build your own Backdrop CMS site. 

Slack Chat

24 hour access to our Slack chat channel is available (contact us for details). 

Weekly Office Hours

We'll be avialable for drop-in office hours each week for anyone with a support plan. 

Classes and Training

Support clients are eligible to participate in any of our classes or trainings for free. Anyone else may participate for a small registration fee.

Consulting or Assistance

If you need additional consulting or want us to make customizations for you, our team is available at an hourly rate. Get yourself 90% of the way there and we can help with the last 10%.

We have increased the initial limit of sites that any one individual can launch on Simplo.Site to 3 free demo sites per person. If you reach that limit and need more, please send us a note at support@triplo.co. 

 

Both versions come with the same selection of contributed themes and modules.

Default Backdrop Template - This comes configured with the default settings and content that you would get if you downloaded and installed Backdrop directly from BackdropCMS.org. 

Simple Starter Template - For this version we have preconfigured a variety of modules and features in ways that we think will help you get started quickly. We have also added some sample content that can be edited or deleted.

Backdrop CMS is built on open source software and the data belongs to you and the code is available for free. At any point, you can export the code, files, and data for your site and move it anywhere you like (or ask us to do this for you).

Please fill out our site creation form (login required) and you should receive an email with login information for your site within 5 minutes.

Backdrop is a Content Management System. A CMS is a database driven website that allows people to log in, and with permission, allows them to edit nearly any page. Backdrop can be used to create almost any type of websites. Use Backdrop CMS for everything from a single-administrator's personal blog site, to a complex, multi-role, business e-commerce platform. Backdrop is the perfect fit for comprehensive non-profit, educational, government or corporate websites.

More about Backdrop CMS.